From Solo Entrepreneur to 6-Figure Cleaning Business

Top Cleaners is a startup residential cleaning company founded by Sarah Sullivan. She struggled with managing bookings, cancellations, and collecting payments. With no staff to help, she did everything herself. From marketing to cleaning while also chasing down late payments.

She turned to ZenMaid to help streamline her business, increase revenue, and build a team.

The Challenge

Sarah started TopCleaners to escape the 9-to-5 grind and spend more time with her kids. Yet, she worked from 7 a.m. to 9 p.m. instead of gaining freedom daily, so clocking out wasn’t an option.

“I wanted to provide the best service to my clients. Solo cleaning was never the goal. I wanted to scale the business so I could remove myself eventually. I didn’t want to work 13hrs/day. That’s not why I started this business”

Sarah wasn’t initially excited about automation. There were so many software programs, but Zenmaid was created for cleaning businesses by cleaning business owners, and no technical skills were required.

“I’ve never been tech-savvy, so I was worried about the learning curve. But ZenMaid was so easy to use. I could set my reminders and forget them. Zenmaid automated payments, which allowed me to focus on marketing and hiring staff.”

The Solution

ZenMaid allowed Sarah to streamline her operations and scale the business:

1. Automated SMS and Email Reminders – Reduced no-shows and improved customer retention.
2. Text Appointment Reminders – Minimized last-minute cancellations.
3. All-in-one CRM– All customer data and scheduling information in one place.
4. Easy Booking Forms – Made bookings easy for clients, increasing sales.
5. Cleaner Scheduling Management – Allowed Sarah to manage staff schedules.

The Results

With ZenMaid’s help, Sarah transformed Top Cleaners into a six-figure business:

• 🚀 Tripled revenue within a year.
• 💼 Hired and retained a reliable team of cleaners.
• 🕒 Reduced her workload and gained personal freedom.
• ✅ Sarah now runs the business remotely — without doing any cleaning herself.

“ZenMaid gave me the freedom I was looking for. Now I have more time for my family while my business grows.”